When drafting an apology letter for providing incorrect pricing in a quotation, it's crucial to express regret for the error and provide a clear solution. The letter should include details of the incorrect quotation, acknowledge the mistake, provide the corrected quotation, and request the customer to consider the previous quotation null and void. Politeness and clarity are key to maintaining a professional tone and fostering a positive customer relationship.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Letter of Apology for Wrong Pricing
From,
__________ (Your Designation),
__________ (Name of the Company),
__________ (Company’s Address)
Date: __/__/____ (Date)
To,
__________ (Name of the Customer)
__________ (Customer’s Address)
Subject: Apology for incorrect quotation
Respected Sir/ Madam,
This letter is in reference to the quotation which was sent to you on __/__/____ (date) bearing quotation number _________ (quotation number) for ______________ (mention purpose).
Most apologetically, I beg to inform you that the prices mentioned in the quotation are incorrect and need a correction. Therefore, it is to inform you that a new quotation with the revised price is attached herewith to this letter. I request you to kindly consider the previous quotation as null and void.
I shall be highly obliged.
For,
________ (Company Name),
________ (Signature),
________ (Name),
________ (Contact Number)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons.
- Auto-Fill Textarea: The chosen template’s content will automatically fill the textarea.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open with the subject "Sharing My Draft Letter".
Share via WhatsApp
Click the "Share via WhatsApp" button to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
Click the "Copy to Clipboard" button after composing your letter. You can paste the copied text anywhere you need.
Print Letter
Click the "Print Letter" button after composing your letter to print it directly from the browser.
FAQs
- What should I include in an apology letter for incorrect pricing in a quotation?
- Express regret for the error, provide details of the incorrect quotation, offer a corrected quotation, and request the customer to consider the previous quotation null and void.
- Why is it important to acknowledge the mistake in the apology letter?
- Acknowledging the mistake demonstrates accountability and sincerity, which can help in maintaining customer trust.
- How should I address the customer in the apology letter?
- You can use "Respected Sir/Madam" or "Dear [Customer's Name]" to address the customer politely and professionally.
- Should I offer any compensation for the inconvenience caused by the incorrect quotation?
- While it's not mandatory, offering a discount or other forms of compensation can help in appeasing the customer and maintaining a positive relationship.
- How can I ensure such errors are avoided in the future?
- Implementing thorough quality checks and review processes can help in minimizing errors in quotations and other documents.
Incoming Search Terms:
- sample letter of apology for incorrect price in quotation
- apology letter for incorrect price in quotation
lettersdadmin